Last updated: September 21, 2025
1. Introduction
Pomarias.com (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
2. Information We Collect
When you interact with Pomarias.com, certain details naturally flow between us so we can fulfill your requests and improve your experience. This may include personal information such as:
- Full name
- Email address
- Postal code
- Phone number
We may gather these details as part of your normal interactions with our website or services — for example, when you:
- Place orders or request returns
- Subscribe to newsletters or updates
- Create or manage your account
- Fill out contact or inquiry forms
- Use our on-site chat or support tools
- Reach out to our customer support team
- Take part in contests, promotions, or surveys
- Submit job applications or business proposals
We also collect certain non-personal information automatically, such as your browser type, device information, IP address, and usage data through cookies to help us understand how you use our website.
3. How We Use Your Information
We use your data to:
- Process and fulfill orders.
- Ship products to you.
- Communicate about orders, returns, or support inquiries.
- Improve our website and customer experience.
- Send promotional emails (if you opt in).
- Comply with legal obligations.
4. Sharing Your Information
We may share your information to operate our business and provide our services effectively.
We may disclose personal information to:
- Service providers and partners who assist us with payment processing, order fulfillment, shipping, email communications, marketing, or website maintenance. These providers are given only the information necessary to perform their services and are required to protect it.
- Business partners or promotional collaborators (such as for contests or joint promotions) — but only if you’ve opted in or given your consent.
- Analytics and security services to help us monitor website usage, detect fraud, improve customer experience, and evaluate the effectiveness of our marketing campaigns.
- Legal, regulatory, or law enforcement authorities if required by law or to protect our rights, safety, or property.
Any third parties we engage are obligated to use your information only for the services we request and to maintain confidentiality.
5. Cookies and Tracking
We use cookies to:
- Keep your shopping cart active.
- Measure website performance.
- Personalize your experience.
- You can manage cookies through your browser settings.
6. Data Retention
We keep your information as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data.
- Request correction or deletion.
- Opt out of marketing emails. To exercise these rights, contact us at: pomariastores@gmail.com.
8. Data Security
We use SSL encryption, secure servers, and industry best practices to protect your information. However, no system is 100% secure.
9. Third-Party Links
Our website may include links to other sites. We are not responsible for the privacy practices of those websites.
13. Children’s Privacy
We do not knowingly collect personal information from children under 13.
14. Contact Us
If you have questions about this Privacy Policy, email us at pomariastores@gmail.com.